sales@vivadevine.com.au 
Shipping & Returns
SHIPPING
We ship Worldwide. Enjoy Free Shipping on all orders, no minimum purchase.
We generally process your orders within 1-3 business days.
Delivery: Please allow between 7-10 days for delivery within Australia and up to 4 weeks for delivery Worldwide via Free Standard Shipping. However, you may receive your parcel sooner
Express Shipping by DHL or Australia Post with postage charges at checkout, we offer Free express shipping on orders over AU$220.
We ALWAYS send packages with Tracking Numbers so you can track it every step of the way!
Postage costs
| For orders below $220 AUD | Standard Shipping (7-10 days) | Express shipping (3-5 days) |
| Australia | FREE | $20 AUD |
| New Zealand, United States, United Kingdom | FREE | $25 AUD |
| Other Countries | FREE | $30 AUD |
| For orders over $220 AUD | FREE Express Shipping Worldwide |
RETURNS
It is important to us that you are completely satisfied with your purchase that’s why we offer returns for refund, store credit or exchange in cases :
- The item does not fit you
- You’re not satisfied with the quality
For Australian & International customers, we accept return within 14 days of the delivery date. Please refer our Returns Policy for more details →
You can return it by submit the online Returns Form to us.
